LOGISTIC AND PRODUCTION AREA
Are you satisfied with our delivery way?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
What value do you give at our productive flexibility (advance/ postpone of the delivery, order variation)?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Are the products which you receive sufficiently packed and are the relative documents complete and clear?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
TECHNICAL AREA
How do you value our reaction time in case of questions and /or of technical requests?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Which value do you give at the tecnical support during the offer phase?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Which value do you give at the reaction time in case of modifications required by you on standard products?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
QUALITY AREA
How do you value the quality constancy during the time, of our products?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Are you satisfied with the tempistic answer if a non conformity happens?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Do you find our answers exhaustive?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Do you find effective and well detailed the corretion actions following your signalling?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
MARKETING AND SALES AREA
Are you satisfied of the timeliness with which we answer your offer request?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
Are our offers clear and detailed?
importance of the valued:
not so important
important
very important
valutation
seriously dissatified
dissatified
enough
satisfied
very satisfied
How do you value Conf Plastic in global, products and services compared with the competition?
Inferior
Equal
Superior
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